Our return policy entitles you to return the product for any reason within 14 days counting from the day you received the product(s). After giving us notice of your desire to return the product(s), you will have 14 days to return the product(s). The total amount of the returned product(s) including the shipping costs will be refunded within 30  days after receiving your returned product(s).

Return costs are the responsibility of the buyer, unless otherwise indicated by Pins & Juice. If you make use of the right of return, you are obliged to return the product(s) in its original condition.

Note: the products below are excluded of the right of return:

  • Customized items
  • Used products
  • Products of which the seal has been broken
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